Refund Policy
Key Points
No Refunds
- Items are not refundable.
- Exchanges are available under certain conditions.
Exchanges
- Exchanges are accepted only if the item is not worn, remains in its original packaging, and is returned within 7 days of delivery.
- If an item is received after 7 days, no exchange or refund will be processed.
Damaged or Incorrect Items
- In case of a damaged or incorrect item, the customer must return the product to us.
- Customers are responsible for return delivery charges.
- Upon receiving the item, we will replace it with the correct or undamaged product.
How to Initiate an Exchange
Contact Us
- Email: @gmail.com
- Provide your order number and details of the issue.
Return the Item
- Ship the item back to us using a secure and trackable service. Ensure it meets the conditions outlined above.
Replacement Process
- Once we receive the item and verify its condition, we will process the exchange and send the replacement to you.